This is a compilation of all of my projects and skills as a business analyst.
This initiative was distinct since it attracted a large clientele from around the globe, including Portugal, The Nerthalands, the United Kingdom, and other places. Detailed investigation and visualisation led us to the conclusion that their turning rate was high. The resort was able to decrease turning rates by 10% thanks to our recommendations. This analysis was performed using Microsoft Excel
TThe goal of British Airways was to increase customer retention and satisfaction. They sought to ascertain the elements that matter most to clients and how they may enhance their offerings in these domains. We were able to offer the essential perspectives and recommend the necessary next steps. With the help of Microsoft PowerBI and the data that was provided to us, we were able to assess and identify areas that needed corrections and attention.
The chain of stores known as Convour Supermarket sought to improve customer service, so at the conclusion of our analysis, we offered them recommendations on what products to stock their store with and who to target with marketing campaigns to boost sales.
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As a member of the business analyst team, Max Corp was facing difficulties with their shipping and sales operations. We wanted to turn the tide on these problems, so we needed to gather insights from their datasets to address them and enhance their overall performance. This included identifying their most valuable customers, the product categories from which they made the most money, which ones were sold the most, and so on.